Problem:
The program translates everything.
Solution:
Click on the program icon in the system tray (near the clock) with
the right mouse button. Select the “Translate only if
pressed…” option from the context menu.
Problem:
An antivirus application or a firewall identifies TranslateIt!
as a virus.
Solution:
If you downloaded TranslateIt! from our site, http://www.gettranslateit.com,
we guarantee that there are no viruses in it.
Problem:
The program doesn’t show the translation.
Solution:
a) restart the program;
b) make sure that no antivirus tools or firewalls are blocking the
program;
c) try using the program in other applications.
Problem:
There are no thematic dictionaries.
Solution:
There are only common dictionaries in the program. To download
additional thematic dictionaries, select ”Service” >
”Download additional dictionaries” in the program’s context
menu.
Problem:
Low-quality of text translations.
Solution:
The main purpose of the "Text translation" tool is to
instantly give you a general idea about a text. Texts are
translated using a Google service. The quality of its translations
is constantly improving.
Problem:
Cannot translate a word from a PDF file.
Solution:
If the text in the PDF file is an image, it will not,
unfortunately, be translated. The program translates only text in
PDF documents.
Problem:
The program’s trial period is over and it doesn’t work.
Solution:
Go to our site http://www.gettranslateit.com/buy.htm
and learn how you can purchase a license.
